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Join our Customer team as an Enterprise Customer Solutions Manager, responsible for driving value and success for VIP customers in the retail sector. Manage technical projects, nurture C-Suite client relationships, and ensure smooth project delivery for CRM revenue growth. Work closely with the Vice President of Customer Success to champion customer retention, deliver successful technical projects, and build client champions. Proactively drive integration and data accuracy success through data audits and pre-emptive remediation. Collaborate with Customer teams to provide technical support and insight.

Customer Success Manager role in the UK Hybrid location at Ometria, a Customer Data and Experience Platform for retail marketers. Responsibilities include retaining customers, driving renewals, upselling, and fostering customer advocacy. Mandatory in-office days for the CS team. On-site client meetings are encouraged.

The Enterprise Project Manager at Ometria is responsible for integrating the company's largest customers onto the platform, creating and delivering project plans, and aligning stakeholders to timelines and deliverables. Key responsibilities include project management, process optimization, reporting, project delivery supervision, and documentation. The role requires project management excellence, retail experience, commercial outlook, stakeholder management, and a minimum of 7 years of experience.