Own renewals and expansion for 30–40 strategic enterprise customers, managing retention, upsell, cross-sell, contract negotiations, forecasting, and account growth. Partner with territory managers and solutions engineers, lead escalations, build executive relationships, and carry renewal and expansion quotas. The role also establishes renewal best practices, mentors CSMs, and requires Salesforce administration, enterprise sales experience, three office days weekly in Staines, and travel up to 25%.

Generates enterprise and public-sector sales opportunities through high-volume outbound prospecting, cold calling, email outreach, and inbound follow-up. Qualifies prospects using MEDDPICC, conducts discovery, researches target accounts, manages CRM data, and collaborates with territory managers and marketing on account-based campaigns. The role targets new logos, creates qualified opportunities, supports pipeline progression, and presents results during quarterly business reviews.