Drive customer adoption and value realization for RSA identity and access solutions by partnering with customers, sales, product, support, and delivery. Act as trusted advisor, build success plans, resolve blockers, review product usage, and support renewals and expansions through strong stakeholder relationships and technical/product knowledge.

The Pre-Sales Engineer supports sales by managing technical engagements, conducting customer evaluations, and ensuring technical proposals win. Responsibilities include customer relationship management and collaboration with partners.

Lead global channel enablement and partner communications: own partner-facing messaging, run PRM/partner portal, build scalable enablement assets and onboarding journeys, manage partner councils, coordinate launches and communications, and define KPIs tying enablement to measurable partner outcomes.