Senior Solutions Engineer responsible for technical presales, discovery, solution design, product demonstrations, RFP responses, requirements specifications, and customer-facing PoCs. Partners with sales and customer success teams to win deals and upsells, especially for AI-powered video solutions. Advises customers on integrations, AI governance, data flows, responsible AI, and compliance, while translating complex technology into compelling business value. Travel is approximately 25% within the region and to conferences.

Manage a portfolio of education customers across the UK and Europe, driving onboarding, adoption, retention, satisfaction, and account growth. Build strategic relationships with academic, technical, and administrative stakeholders; conduct success reviews; maintain success plans and health metrics; mitigate risks; coordinate escalations; and advocate for customer needs internally. Support renewals, expansion, customer events, and adoption of Kaltura’s AI-powered video and learning platform.

Own the vision, strategy, roadmap, integration, commercialization, and executive stewardship of Kaltura’s new AI-powered learning and enablement platform. Lead 0-to-1 MVP delivery and post-MVP expansion across AI course generation, conversational tutoring, multimodal learning, simulations, and personalized journeys. Partner with engineering and GTM teams on architecture, pricing, packaging, positioning, enterprise sales, and integration of acquired products.