Top Tech Jobs & Startup Jobs in London

Owns group forecasting, long-range financial planning, monthly performance reviews, financial modeling, competitor benchmarking, valuation analysis, market sizing, and strategic insights. The role prepares materials for executives and the Board, supports Investor Relations, contributes to finance transformation initiatives, and conducts ad hoc analysis to inform leadership decisions.

Own Wise’s CRM strategy for referrals, pricing, and advocacy. Develop lifecycle communications, segmentation, incentives, cross-channel campaigns, A/B testing, localization, deliverability, and reporting across email, push, and in-app messaging. Collaborate with Product, Analytics, UX Research, Engineering, and Marketing teams to improve engagement, conversion, retention, and customer understanding of Wise’s value. Independently manage strategy and execution while ensuring database health, compliance, and measurable commercial impact.

Own the servicing experience, strategy, and roadmap for Wise’s high-volume customers. The role focuses on improving activation, expansion, retention, confidence, and satisfaction through scalable premium support, service design, data-driven decisions, operational models, and strategically deployed AI. The Product Manager will collaborate across Operations, Servicing, Send, Contacts, Fincrime, Compliance, design, and data teams while balancing customer growth, platform capabilities, efficiency, quality, and regulatory requirements.

Design Wise’s credit products across eligibility, applications, decisioning, onboarding, limits, statements, repayments, and support. Shape product propositions and roadmaps, simplify complex credit systems, and create transparent, responsible experiences across global markets. Collaborate with Product, Engineering, Research, and Analytics while balancing customer needs, risk, compliance, and operational constraints. Lead foundational zero-to-one design work and improve customer outcomes through data and research.

Lead product analytics for Wise Business: define and track KPIs/OKRs, build data logging and automated pipelines, run deep-dive analyses, quantify feature impact for prioritization, and translate findings into clear recommendations for product and leadership.

Build and maintain Wise's iOS Account experience as part of a cross-functional mobile team. Design, scope, and implement customer-facing features; ensure code quality, performance, scalability, and consistency across platforms; collaborate with product, design, analytics, and other engineers.

Design and architect large-scale conversational AI systems and agents for customer support. Own prompts, context and knowledge architecture, define agent behaviour, and collaborate with engineers, product and data science to deliver automation strategy, coach teams, and raise content and model-design maturity.

Build and optimize Lakehouse data pipelines (Trino + Iceberg) using Medallion Architecture to transform high-throughput event logs into audit-ready subledgers and reporting metrics. Implement stream processing with Kafka, embed automated reconciliation/data quality checks, collaborate with finance and product stakeholders, and mentor junior engineers.

Design, build, and operate backend microservices and APIs for an enterprise partner portal. Work on permissions/RBAC, SSO (SAML), fraud/case management, communication services, and integrations with KYC/FinCrime. Perform technical discovery, produce design docs, and provide production support for live partner issues.

Build and own backend systems powering customer-facing account insights. Deliver large projects end to end, shape the roadmap, manage incident response, and ensure reliability, availability, security, scalability, and maintainability. Write high-quality tested code, document systems, review code, mentor engineers, and contribute to collaborative engineering practices. Work primarily with Java and Spring Boot, distributed systems, asynchronous communication, event streaming, Kafka, and high-throughput, low-latency services.