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12 Days Ago
6 Locations
Senior level
Senior level
Digital Media • Marketing Tech • Social Media • Software • Analytics
The Senior Manager, Technical Account Management will lead a team to provide technical consultation, support, and optimization services to clients. Responsibilities include managing team performance, collaborating with sales and product teams, optimizing service delivery processes, and ensuring customer satisfaction. The role requires a focus on driving revenue through technical account services and developing the team's capabilities.
14 Days Ago
3 Locations
Senior level
Senior level
Digital Media • Marketing Tech • Social Media • Software • Analytics
As a Product Manager for the Social Selling and Advocacy group, you'll develop product strategies and collaborate with engineering and design teams to deliver impactful products. You will synthesize data, track KPIs, and manage product roadmaps to meet business objectives, ensuring customer needs are prioritized and addressed effectively.
14 Days Ago
London, Greater London, England, GBR
Senior level
Senior level
Digital Media • Marketing Tech • Social Media • Software • Analytics
Lead the implementation of Hootsuite and Talkwalker products for Enterprise customers, manage project activities, set expectations and timelines, and collaborate with teams to enhance customer value. Educate on complex integrations while ensuring successful adoption and delivery of business objectives.
14 Days Ago
London, Greater London, England, GBR
Mid level
Mid level
Digital Media • Marketing Tech • Social Media • Software • Analytics
As an Implementation Consultant, you will lead the implementation of Talkwalker and Hootsuite's Enterprise products for complex customers. Responsibilities include managing project activities, fostering relationships, setting project expectations, communicating risks, and aligning products with customer goals to ensure successful adoption and high rates of return on investment.
14 Days Ago
London, Greater London, England, GBR
Senior level
Senior level
Digital Media • Marketing Tech • Social Media • Software • Analytics
The Senior Customer Success Manager will manage high-value customers, ensuring successful adoption of Hootsuite's products, implementing strategies for customer engagement, and advocating for client needs within the company. This role involves relationship management, onboarding, and developing mutual account plans to drive customer success on social media.
Top Skills: EnglishGermanSaaS
15 Days Ago
London, Greater London, England, GBR
Senior level
Senior level
Digital Media • Marketing Tech • Social Media • Software • Analytics
As a Senior Enterprise Account Manager, you'll manage key Enterprise accounts, enhancing relationships and ensuring client satisfaction. You'll drive renewals and expansions while leveraging insights on Hootsuite products. Your role involves collaborative strategy development, forecasting, and addressing client needs through effective communication and problem-solving.
Top Skills: SFDC
19 Days Ago
2 Locations
Entry level
Entry level
Digital Media • Marketing Tech • Social Media • Software • Analytics
As an Account Manager, you'll maintain customer contact, oversee the contract renewal process, and implement customer engagement strategies. Key responsibilities include managing a customer portfolio, providing forecasts, and onboarding new clients. Use sales tools to gather insights and escalate risks to ensure customer retention while supporting account expansion opportunities.
Top Skills: 6SenseSales NavigatorSalesforce
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