Manage a portfolio of financial-services clients to drive adoption, retention, expansion, and ROI of Xceptor. Act as trusted advisor, develop outcome success plans, monitor usage/NPS, run demos/webinars, surface upsell opportunities, and coordinate cross-functional delivery to ensure client satisfaction and reduced churn.

Create and execute content-driven demand generation campaigns aligned to ICPs and buying stages. Own content planning, long-form thought leadership, social and blog output, nurture programs, campaign tracking in HubSpot/Salesforce, and cross-functional collaboration to drive qualified pipeline and measurable business impact.