Manage customer relationships, revenue, and risk. Advocate for customer needs. Collaborate with Sales and Services teams. Identify and mitigate risks. Stay current on industry trends and needs. Requires 4+ years of experience in Customer Success or Account Management.

Manage customer relationships, revenue, and risk. Advocate for customer needs, conduct business reviews, drive renewals, and identify product improvements. Requires 5+ years in Customer Success with big data background and excellent communication skills.