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Manage strategic onboarding and implementation programs for ZoomInfo customers, translating go-to-market objectives into deployed solutions, workflows, timelines, and measurable outcomes. Lead discovery, project planning, stakeholder coordination, risk management, customer training partnerships, and cross-functional delivery. Advise customers on sales and marketing processes, ensure product adoption, and transition completed implementations to Customer Success and Account Management teams.

Manages and develops an outbound Sales Development team by recruiting, training, coaching, and improving SDR performance. Establishes metrics, oversees reports and dashboards, partners with Marketing and Account Executives on territory-based campaigns, and drives qualified pipeline generation. The role also advances AI-enabled prospecting, sales automation, process improvement, and SDR enablement while supporting hiring and onboarding.

Prospect into enterprise customers to expand relationships and build pipeline for Account Managers. Educate prospects on ZoomInfo’s solutions, understand business pain points, personalize outreach, uncover opportunities, execute prospecting plans, and collaborate with Account Managers to drive sales expansion and revenue.

Manage a ~100-account mid-market portfolio focused on retention and upsell. Prospect within existing accounts, deliver online demos, build forecasts and pipelines in Salesforce/Clari, close deals by phone, and expand multithreaded relationships across customer organizations.

Manage approximately 25 mid-market customer accounts, leading renewals, cross-sell, and upsell opportunities. Grow existing accounts through referrals, relationship building, and off-cycle deals ranging from $100K to $500K+ ACV. Demonstrate ZoomInfo’s value through online product demos and ROI examples, qualify opportunities, exceed quotas, and engage decision-makers throughout the sales cycle.

Qualify and engage inbound leads from new prospects and existing customers, uncover needs through discovery, articulate ZoomInfos value across solutions, build pipeline for Account Executives and Account Managers, and collaborate to identify expansion opportunities while building trust with stakeholders.