Triages alerts and conducts threat intelligence research for enterprise clients. The analyst investigates phishing, credential harvesting, domains, dark web activity, and threat actors; provides actionable intelligence to technical and non-technical stakeholders; supports customer engagements; collaborates with Services and Product teams; and handles ad hoc investigations within a global shift-based Managed Services environment.

Conduct threat hunting and technical research on nation-state and cybercriminal actors, malicious infrastructure, tools, and tactics. Produce finished intelligence, public research, and detection signatures; brief customers and represent the team publicly. Collaborate with geopolitical analysts, mentor teammates, improve intelligence processes, and use automation to increase efficiency. The role requires threat intelligence expertise, networking knowledge, analytical writing, customer communication skills, and familiarity with intelligence frameworks and research platforms.

Develops qualified sales opportunities through inbound and outbound prospecting, nurtures prospect relationships, qualifies leads, records activities in Salesforce.com, and collaborates with Account Executives to build territory pipeline and achieve monthly goals.