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Provide office-based technical support for Canonical customers and employees, owning support cases from qualification to resolution. Troubleshoot Linux/Ubuntu systems, virtualization (KVM/OpenStack), containers (Docker, LXD/LXC, Kubernetes), storage and networking issues. Engage customers via phone/tickets/remote sessions, contribute to knowledge base, participate in weekend rota, and support AV and office infrastructure. Travel internationally twice yearly for company events.

Provide technical desktop and server support for Ubuntu/Linux environments, resolving customer issues via phone, tickets, and remote sessions. Support office infrastructure and AV for events, onboard new employees, and meet SLA and customer satisfaction targets. Escalate complex problems and learn new products and technologies.

As a Sales Development Representative, you will handle customer inquiries, execute sales campaigns, collaborate across teams, and develop a sales pipeline.

The role involves delivering technical support to customers and employees using Linux and Ubuntu, managing cases, troubleshooting, and participating in weekend rotations.

Provide technical IFRS accounting and reporting support, research and interpret accounting standards, prepare accounting papers and statutory accounts, support audits and month-end reporting, improve financial processes, and help ready the business for IPO.

Design and own global tax processes for multiple entities: prepare and review corporate tax, VAT and IFRS tax provisioning; manage transfer pricing, audits, tax planning, technology-driven process improvements, cross-functional tax support, and monitor legislative changes.

Lead accounting controls, reporting, and audits; improve policies, systems and processes; manage month and year-end close; support finance system and AI projects; mentor junior accountants and ensure regulatory compliance across jurisdictions.

Lead cost accounting and systems automation for global operations: design cost recognition processes, align cross-functional teams, manage month-end close, maintain controls, mentor a team, liaise with auditors, and implement scalable NetSuite/ERP improvements.

The Sales Development Representative will handle customer inquiries, execute sales campaigns, collaborate with teams, generate leads, and identify market trends.

As a Cloud Solutions Architect at Canonical, you will enable adoption of open source technologies, architect cloud solutions, and engage with partners globally.