Leads regional customer success for Backbase’s Engagement Banking Platform by strengthening executive relationships, driving product adoption and license consumption, maximizing customer value, managing success plans and renewals, and identifying account growth opportunities. The role gathers customer feedback, supports product improvements, develops customer advocates, and collaborates with Sales, R&D, Services, UX Research, and partners. Frequent regional travel is required.

The Senior Account Executive drives new business sales, focusing on value selling at C-Level, managing relationships, and closing substantial deals in the financial services sector while collaborating with internal teams and partners for success.

Responsible for managing the full partner lifecycle in fintech partnerships, driving ecosystem growth and complex deal management for Backbase.