The role involves defining and documenting requirements, collaborating with stakeholders to gather user input, working with technologists to develop specifications, and interfacing with IT teams to validate business requirements. Additional tasks include creating wireframes and authoring related documentation.

The Salesforce Technical Architect will create and deliver CRMs and workflow solutions using Salesforce technologies. Responsibilities include application design, development, and support of Salesforce projects, working with development teams to ensure systems meet business expectations and performance requirements.