Own end-to-end renewal strategy for large, high-complexity enterprise accounts. Lead complex commercial negotiations, forecast and mitigate churn risk, mentor junior renewal managers, identify upsell opportunities, and drive process improvements across Renewals while partnering with Sales, CS, Finance, Legal, and Deal Desk.

The VP Alliances & Channels is responsible for developing partner ecosystems across EMEA, driving revenue growth, managing relationships, collaborating with sales and marketing, and representing WalkMe at industry events.

As a Senior Customer Success Manager at WalkMe, you will guide Fortune 1000 clients in maximizing value from the WalkMe platform, focusing on digital adoption and customer retention. Your responsibilities include establishing senior-level relationships, conducting executive reviews, monitoring customer health, and collaborating with internal teams.