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Leads product strategy and delivery for PlayStation Plus commerce and membership experiences, focusing on acquisition, engagement, monetization, conversion, retention, and lifecycle growth. Responsibilities include defining requirements, running experimentation, analyzing outcomes, coordinating cross-functional teams, and partnering with Marketing, Commercial, Data, and Engineering stakeholders to deliver scalable global products.

Leads global digital-at-retail solutions and operational initiatives supporting PlayStation Store and Services sales. Owns project roadmaps, prioritization, requirements, regional alignment, partner coordination, UAT, launches, KPI reviews, and post-mortems. Collaborates with Product Management, Program Management, engineering, publishers, and external partners to optimize workflows, expand markets and products, and improve commercial performance. Presents data and progress to global stakeholders and supports international operations with approximately 5–10% travel.

Leads financial planning, forecasting, reporting, variance analysis, cost allocation, modeling, and business support for Creative Arts and Services teams. Partners with business leaders to identify risks, optimize costs, and guide decisions through financial insights and scenario analysis. Drives process improvements and automation while managing, coaching, and developing two finance analysts.

Leads strategic partnerships and complex commercial deals across PlayStation Studios, from opportunity assessment and commercial structuring through negotiation, contracting, approvals, execution, and lifecycle management. Evaluates deal economics, licensing, intellectual property, financial implications, and risks while coordinating Legal, Finance, business leaders, and external partners. Develops recommendations, manages stakeholder alignment, and supports commercial partnerships across Europe and other regions.

Manage EMEA payroll operations with external vendors, ensuring accurate, compliant, and timely payroll processing. Review payroll data and outputs, resolve discrepancies, coordinate with HR, Finance, Compensation, Benefits, and mobility teams, and support international assignee shadow payrolls. Maintain procedures, respond to payroll queries, manage service-level agreements, and implement process improvements across complex international payroll activities.

Analyze commercial performance, content engagement, subscription trends, and revenue optimization opportunities for PlayStation Services. Build reporting tools, dashboards, and data visualizations using SQL, Python, and related analytics technologies. Translate ambiguous business questions into actionable insights, assess initiative impact, support strategic decisions, and communicate findings to technical and non-technical stakeholders across global teams.

Lead design, configuration, and upgrades of the COUPA platform; own prioritization and delivery of finance initiatives; design interfaces and integrations (SAP, MuleSoft); validate testing and documentation; troubleshoot production issues and support integration and analytics across SAP/COUPA landscape.

Provide desktop, service-desk, and infrastructure support for game development teams: resolve incidents for desktops/laptops/peripherals/accounts, handle onboarding/offboarding and device provisioning, support projects (workstation refreshes, software rollouts), maintain SLAs, document solutions, and ensure security/compliance of endpoints and software.

Leads Dynamic Creative Optimization video productions and other scalable, template-driven campaigns from kickoff through delivery. Manages schedules, budgets, resources, vendors, editors, motion graphics artists, versioning, quality assurance, and technical requirements across concurrent projects. Partners with creative, marketing, project management, and production teams; maintains workflows and documentation; resolves risks; and improves production efficiency through automation and scalable processes.

As Director of Product Management, lead a team to develop and manage live service games, collaborating with studios on strategy, insights, and performance growth.