Manage a portfolio of small and mid-size business accounts, driving customer retention, renewals, expansion, bookings, pipeline generation, forecasting, and quota attainment. Develop account plans, build customer relationships, coordinate cross-functional teams, present proposals, differentiate Kyriba solutions, resolve escalations, and support revenue growth across treasury, payments, risk management, and working capital solutions.

Manage strategic UK and EMEA customer relationships and end-to-end premium support delivery. Lead onboarding, executive service reviews, escalations, KPI reporting, risk mitigation, renewal readiness, monitoring coordination, and cross-functional issue resolution. Partner with customer success and account teams to increase customer value and adoption, while mentoring support colleagues and standardizing regional best practices. The role requires treasury and financial operations knowledge, executive communication skills, and travel to customer sites.

The Strategic Sales Executive engages with financial institutions to sell Kyriba's platform, managing relationships and driving account strategies to meet revenue targets.