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Manage McDonald's packaging and growth-category accounts across European markets. Responsibilities include delivering services against SLAs, resolving operational issues, maintaining client and stakeholder relationships, identifying growth opportunities, coordinating cross-functional teams, and providing strategic market insights. The role is hybrid in London, client-facing, and requires occasional travel within Europe.

Provides financial support for assigned clients through budgeting, forecasting, monthly close, revenue and expense analysis, profitability reporting, pricing, billing oversight, audit support, and trade working capital management. Prepares client reporting packs, analyzes variances, maintains pricing records, supports reconciliations, ensures accurate invoicing, and assists with finance training and ad hoc projects.

Coordinates McDonald’s customer engagement campaigns and programmes across multidisciplinary agency teams. Responsibilities include programme planning, resource and capacity management, forecasting, budgeting, invoicing oversight, governance, risk management, stakeholder coordination, reporting, and operational improvement. The role drives delivery visibility, accountability, process consistency, and continuous improvement while supporting AI and automation adoption.

The Creative Strategy Director will lead the development of culturally impactful campaign concepts across multiple channels, guiding cross-functional teams to execute ideas effectively while ensuring alignment with brand vision and market trends.