As a Customer Support Specialist at PitchBook, you will provide direct customer support via phone, email, and chat to existing clients. You will collaborate with the support team to troubleshoot customer issues and ensure a positive customer experience. Your role will involve continuous communication, documentation, and partnership with global teams to provide support during business hours. A client-first attitude, excellent communication skills, and a keen eye for detail are essential for success in this role.

As a Staff Software Development Engineer, you will be responsible for architecting and delivering the next suite of services that power the PitchBook platform. You will guide technical teams to build exceptional solutions for thousands of customers.