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AdTech • Digital Media • eCommerce • Marketing Tech • Sales
As a Team Leader, manage and develop a team of Solutions Advisors to achieve sales and quality KPIs, utilizing analytics for coaching and performance improvement.
Top Skills:
CallminerPerformance DashboardsQuality Performance ScorecardSpeech Analytics
AdTech • Digital Media • eCommerce • Marketing Tech • Sales
The Customer Experience Manager will lead QA, Customer Services, and Requalification teams to enhance customer experience using data insights and quality standards. Responsibilities include managing analytics frameworks, implementing feedback loops, and ensuring continuous improvement in customer engagement.
Top Skills:
CallminerCRMLookerSalesforceSpeech Analytics
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