The Solutions Engineer (SE) is responsible for the successful delivery of LogicMonitor Professional Services (PS) technical solutions for new and existing customers. The SE works as a member of the PS team, interfacing directly with LogicMonitor customers while working closely with internal Customer Success, Tech Support and Sales teams. Duties include delivering implementations or custom solutions, leading discovery, design & deployment working sessions with customers, and relaying product features and improvements to Product / Development teams.

The Business Development Representative (BDR) executes outbound sales development campaigns to create qualified sales leads for the LogicMonitor sales team. Represents LM well, communicates with prospective clients, qualifies leads, and generates interest through outbound prospecting.