Manage and optimize marketing-owned website content through a CMS, including landing pages, information pages, campaigns, and customer journeys. Write and edit conversion-focused copy, maintain content governance and accessibility standards, improve information architecture and UX, and use analytics, research, SEO, GEO, CRO, and testing to improve performance. Collaborate with Marketing, Product, Design, CRM, Search, Social, and agency teams to support acquisition, engagement, and fundraising growth.

Manage and grow a portfolio of UK charities and social impact organisations through consultative sales. Build trusted relationships, identify fundraising and operational opportunities, guide customers through Blackbaud fundraising, grantmaking, and digital engagement solutions, and partner internally to deliver outcomes and new revenue.