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Leads Celonis’s global go-to-market planning and revenue operations strategy. Owns territory and segmentation planning, account assignments, resource allocation, organizational design, GTM ratios, scenario modeling, dashboards, and plan-performance reviews. Coordinates senior stakeholders across Sales, Marketing, Customer Success, Finance, and other functions to align priorities, optimize growth and profitability, and execute strategic initiatives such as global accounts, new-logo strategy, market expansion, and partner strategy.

Support Celonis Value Engineers in analyzing customer process data, identifying business challenges, building use cases, quantifying financial impact, and preparing management presentations. Collaborate with customers and partners, present findings to senior decision-makers, and promote Celonis AI capabilities and value propositions. The role combines consulting, data analytics, process mining, business case development, and customer-facing technology advisory work.

Lead complex enterprise software implementation programs for strategic Celonis customers. Manage project scope, schedules, budgets, resources, risks, issues, stakeholder communications, and customer satisfaction from presales through training and value realization. Partner with sales, value engineering, implementation teams, executives, and external partners. Develop statements of work, mentor consulting teams, manage co-delivery, resolve escalations, and improve delivery methodologies. Fluency in German is required.

Lead strategic customer engagements and large-scale transformation programs across supply chain and manufacturing. Build executive relationships, define value roadmaps, coordinate cross-functional Celonis teams, drive platform adoption and measurable business outcomes, resolve escalations, and develop Centers of Excellence. Lead customer advisory boards, advocacy initiatives, events, and thought leadership while mentoring teams and contributing to value engineering resources and playbooks.

Leads the global strategy, design, adoption, and evolution of Celonis’s sales methodology and go-to-market engagement framework. Assesses adoption gaps, develops training, coaching, playbooks, and measurement frameworks, and aligns CRM, Salesforce, sales technology, reporting, and enablement resources. Partners with sales leadership, IT, Marketing, Product, and Customer Success to improve execution, standardize best practices, and drive measurable business outcomes across global and regional teams.

Build and deliver AI-driven Proof-of-Value projects for strategic enterprise customers. The role involves discovering operational challenges, developing secure and scalable LLM and agentic AI solutions using RAG and enterprise integrations, presenting technical and business value to executives, and supporting implementation, adoption, and measurable value realization. The engineer also develops industry-specific solutions, ROI models, reusable methodologies, and production ML/LLMOps practices.

Leads and develops a global Enterprise Architect team supporting sales and strategic customer engagements. Acts as an executive sponsor, presents architecture strategies to C-level stakeholders, removes technical blockers, and guides enterprise modernization, data, cloud, integration, scalability, and Agentic AI initiatives. Partners across sales, product, engineering, security, and customer teams while overseeing architecture readiness, reusable assets, thought leadership, and ecosystem enablement.

Lead technical deployments of Celonis containerized solutions in customer environments. Analyze architectures, design integrations (APIs, data ingestion), implement IaC and Kubernetes-based deployments, advise on authentication/user provisioning, remove technical barriers to adoption, and collaborate with product teams to promote reusable platform solutions.

Lead deployment and onboarding of Celonis containerized solutions as the technical contact: analyze customer architectures, design integrations (APIs, data pipelines), implement Kubernetes deployments and IaC, advise on authentication/user provisioning and security, remove technical blockers, promote reuse, and collaborate with product teams to maximize adoption.

Lead strategic customer success and transformation programs for major Celonis clients. Build executive relationships, define value roadmaps, coordinate cross-functional teams, drive platform adoption and measurable business outcomes, resolve escalations, and establish customer centers of excellence. Organize advisory boards, advocate for customer needs, support thought leadership, and mentor internal teams. The role requires extensive experience in customer success, strategy consulting, large-scale transformation, change management, and executive engagement.