Own and scale Benchling’s Salesforce ecosystem, including CPQ, pricing, quoting, approvals, ERP and billing integrations, Conga workflows, CI/CD, release governance, and automated testing. Build scalable Salesforce enhancements, APIs, and cloud integrations while addressing technical debt and performance. Partner with cross-functional stakeholders to deliver business-first solutions, conduct code reviews, evaluate emerging tools, and apply AI-assisted development to enterprise workflows.

Owns Benchling’s EMEA commercial professional services portfolio across bespoke, packaged, and partner-delivered implementations. Responsibilities include services bookings, forecasting, pricing, scoping, margin governance, customer outcomes, partner lifecycle management, enablement, delivery methodology, capacity planning, and KPI reporting. The role drives consistency and quality across teams without direct management authority, with emphasis on Strategic and SMB customers across EMEA.

Leads EMEA enterprise R&D solution consulting strategy for a biotech software company. Manages enterprise solution consultants, establishes technical sales and Proof of Value standards, guides complex deal strategy, reallocates resources, develops team capabilities, recruits and retains talent, and builds executive relationships with biotech customers. The role requires presales leadership, strong knowledge of biotech R&D processes and scientific software, experience selling to global enterprise accounts, and 25–30% customer travel.