Manage and grow assigned customer accounts through upselling, cross-selling, renewals, onboarding, and relationship development. Build account plans, mitigate cancellation risks, support customer training and issues, and provide feedback to internal teams. The role requires subscription sales experience, financial services market knowledge, pipeline forecasting, and proficiency with B2B sales methodologies.

Researches financial markets and structured products, conducts interviews, writes accurate news and feature articles, edits contributor content, produces data-driven reporting, and supports reports, webinars, and editorial coverage. The role requires monitoring market developments, identifying story opportunities, explaining technical concepts clearly, collaborating with editors and analysts, and maintaining high journalistic standards.