Build statistical and machine learning models for insurance pricing, risk-cost prediction, and profitability analysis across motor insurance products. Conduct data analysis, develop segmentations, monitor performance, improve pricing models, and implement innovative pricing solutions. Present technical insights to senior stakeholders and contribute to the pricing roadmap.

Assess vehicle repair versus total loss claims using engineering tools, estimate repair costs, authorize repairs, value vehicles, categorize and dispose of salvage, and mitigate ancillary expenses. The role also involves supervising repairers, monitoring repair quality and costs, producing accurate reports, and maintaining relationships with claims handlers, repairers, and intermediaries. Remote work is available after initial on-site training in Sevenoaks or Liverpool.

Leads the Claims Governance audit team, overseeing claims audit plans, workflows, quality, accuracy, and regulatory compliance. Supervises, coaches, and evaluates Claims Auditors; conducts calibration, performance reviews, and one-to-ones. Identifies systemic errors, leakage, and customer detriment, while producing clear audit findings and reports aligned with strategic objectives. Requires extensive motor claims knowledge, people management experience, stakeholder influence, and experience designing and delivering audit programs.