Top Tech Jobs & Startup Jobs in London

Make high-volume outbound calls to members who are leaving or have missed payments, with the goal of retaining memberships and reducing company attrition. Manage workload independently, provide customer service, and use commercial judgment to maximize membership growth and revenue in a fast-paced environment.

Handle member queries and requests through chat, telephone, and email; process membership issues accurately and efficiently; and provide high-quality customer service. The role is fully office-based at the Nottingham membership hub, with structured weekday hours. Responsibilities include engaging members, handling outbound calls, meeting service and performance targets, and contributing to a supportive team environment.

Handle member queries and requests through chat, telephone, and email. Process membership issues accurately and efficiently while delivering excellent customer service. The role involves engaging members, meeting performance targets, and working collaboratively from a fully office-based Glasgow membership hub on structured shifts.

Support the maintenance, enhancement, testing, and continuous improvement of global HR systems, primarily Workday HCM and Absence. Translate business needs into effective system solutions, improve HR processes, maintain platform reliability, and collaborate with stakeholders. The role also supports Workday releases, enhancements, and potential additional modules.