Own end-to-end delivery of AI workflows across the full stack, translating ambiguous healthcare requirements into high-quality products. Collaborate directly with customers and product teams, gather field insights, improve the core product, and contribute to engineering quality, velocity, and team culture. The role requires working from the office or customer sites five days per week.

Own customer deployments from signed contract through go-live, adoption, measurable impact, and account expansion. The role requires understanding healthcare administrative workflows, defining deployment scope and sequencing, coordinating governance, clinical safety, IT integration, procurement, and change management, and serving as the primary customer relationship owner. The strategist will also translate field insights into product improvements while partnering closely with engineering and stakeholders from frontline teams through the C-suite.