Manage a portfolio of enterprise customers across Europe, building strategic relationships and ensuring successful platform adoption. Train clients, understand their use cases, gather product feedback, drive renewals and upsells, monitor customer success KPIs, and help improve internal processes. The role serves private equity investors, M&A advisors, and consultancies and requires independent account ownership in a B2B SaaS environment.

Source proprietary, off‑record credit intelligence from lenders, bankers, sponsors and advisors; convert insights into structured, machine‑readable data; maintain high data quality and speed; collaborate with analysts and research teams to expand real‑time transaction coverage and support client origination workflows.

Build and maintain off‑record relationships with bankers, sponsors, lenders and advisors to surface proprietary European M&A intelligence. Conduct daily confidential conversations, identify live deals, and convert insights into structured, machine‑readable datapoints. Collaborate with analysts to ensure data completeness and quality, and support expansion of the real‑time transaction pipeline.