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Drive B2B new business and manage client relationships across small to large organisations. Develop business via marketing, networking, community engagement and client meetings. Work with Branch Manager to meet targets, provide consultative advice on insurance products, identify opportunities, and push deals toward a 'path to yes'.

Provide administrative and operational support to the Aurum high-net-worth motor underwriting team, handling broker documentation, financial administration (age debt, direct debits), workflow reporting, system clerical tasks, broker onboarding, call overflow, and general team support to ensure compliance and high service standards.

Proactively source and engage mid-market and SME clients in construction and property professional services, identify risk exposures, propose tailored insurance solutions, support negotiations and onboarding with brokers and account handlers, maintain CRM records, build Professional Indemnity expertise and achieve CII qualifications, and participate in structured training to drive new business growth.

Provide executive administrative support for the Protection team, including diary management, meeting coordination, travel and expense handling, and liaison with central teams. Manage protection casework by maintaining client records, preparing documentation and reports, monitoring case progress, communicating with clients and providers, ensuring compliance, and helping move policies through to completion.

Support implementation and maintenance of the Group Data Governance framework. Partner with Data Owners and Champions to improve data quality and compliance, document requirements, support projects, develop KPIs and training, prepare governance materials, and maintain governance communications and SharePoint resources.

Grow and retain profitable international construction insurance business by managing complex placements, negotiating with markets, preparing client/broking documentation, responding to RFPs, mentoring junior staff, ensuring regulatory compliance, and supporting team strategy and reporting.

Provide first-line HR generalist and advisory support to UK Underwriting and Corporate teams. Manage employee relations, onboarding/offboarding, exit interviews, Workday data and reports, drive process improvements, support HRBPs, recruitment, payroll and L&D, and ensure HR policies are applied consistently across a growing, matrixed organisation.

Welcome and manage visitors across multiple reception desks, handle switchboard calls, book meeting rooms via Condeco, coordinate couriers and catering, maintain visitor records and passes, liaise with facilities and hospitality teams, perform weekly audits, take starter photos, and uphold office policies, appearance, and safety duties (Fire Marshal; optional First Aider).

Lead business development and account growth for D&O insurance: respond to RFPs, engage Specialty teams, review client documentation, market risks appropriately, secure authorisations, and maintain a pipeline of new and renewal opportunities while delivering excellent client service.

Support end-to-end recruitment for Capital Advisory, Multinational Client Practice, and Global Financial Solutions. Source candidates, maintain Workday Recruiting ATS, coordinate interviews, onboarding and hiring events, track recruitment metrics, contribute to employer branding, and ensure a positive candidate experience while partnering with Talent Acquisition Business Partners.