Lead customer success for strategic French clients: manage one CSM, drive account growth and revenue, ensure successful onboarding and campaign optimisation, build strong client relationships, analyse campaign performance and proactively resolve issues alongside sales, marketing and delivery teams.

Design, build, and deploy production-grade ML models and recommendation systems, champion LLM use, optimise search and ranking, run A/B tests and statistical evaluations, and collaborate with engineering to integrate models into product infrastructure.