Top Tech Jobs & Startup Jobs in London

Leads a RevOps Data Analyst team and revenue analytics capability. Responsibilities include managing analytical priorities, producing commercial insights, supporting forecasting and planning, owning dashboards and reporting, governing metrics and data quality, and partnering with Finance, Sales, Customer Success, Marketing, Product, and RevOps stakeholders. The role also supports CRM, BI, and data-platform transformation across legacy businesses while translating complex analysis into actionable recommendations for senior commercial leaders.

Leads a customer success team of four while managing key accounts directly. Drives customer adoption, satisfaction, retention, and annual renewals through relationship management, proactive problem-solving, customer health monitoring, and collaboration with account managers and internal teams. Uses CRM and customer success tools to track metrics and manage multiple complex accounts in a technology or SaaS environment.

Manage and grow strategic maritime technology accounts by maintaining executive relationships, driving renewals, negotiating contracts, and identifying upsell and cross-sell opportunities. Develop account plans, stakeholder maps, ROI proposals, and business cases while collaborating with sales, revenue operations, deal desk, and customer engagement teams. The role requires professional French and English, maritime technology experience, strong account management expertise, and willingness to travel domestically and internationally.

Own and improve end-to-end order, warehouse, inventory, dispatch, fulfilment, and invoicing processes. Develop warehouse and supply chain strategy, improve ERP/WMS integration and data quality, establish standardized processes, controls, KPIs, and performance routines, and resolve operational bottlenecks. The role partners with warehouse stakeholders, logistics providers, systems teams, and commercial functions to deliver transformation roadmaps, business cases, and scalable operational improvements.

Supports maritime software sales by leading product demonstrations, workshops, proof-of-value trials, technical presentations, and opportunity qualification. Assesses customer needs, use cases, KPIs, ROI, and technology fit while contributing to RFPs, proposals, pricing, competitive analysis, and contract reviews. Coordinates pre-sales handover to onboarding and deployment teams and supports early customer adoption and training. Requires strong maritime expertise and cross-functional collaboration with Sales, Customer Success, Product, Marketing, Legal, and Finance.

Leads post-merger integration and strategic programmes from planning through benefits realization. Establishes governance, reporting, risk controls, and delivery discipline while partnering with executives on business transformation, operating model redesign, process improvement, and organizational change. Tracks synergies, cost savings, and performance targets; leads cross-functional teams and third-party partners. Requires strong stakeholder management, commercial and financial acumen, communication, influencing, and programme management expertise.

Own the post-sale customer lifecycle from onboarding through renewal and expansion. Define success criteria, drive product adoption, monitor customer health, mitigate churn risks, lead stakeholder and executive reviews, coordinate issue resolution, and identify expansion opportunities in partnership with Account Management. Use customer usage data and CRM/customer success tools to demonstrate value and support retention.

Develop and maintain scalable .NET backend services, REST and GraphQL APIs, and microservices. Design SQL Server schemas, optimize queries, implement Entity Framework Core data access, and build secure authentication flows. Collaborate in Agile teams with product, frontend, and QA stakeholders. Write automated tests, apply Clean Architecture and DDD, resolve performance and production issues, maintain API documentation, and support Azure DevOps CI/CD, Docker, monitoring, and structured logging.

Develop and maintain responsive, accessible, high-performance web applications using React and TypeScript. Build reusable components, integrate REST and GraphQL APIs, implement automated testing, optimize performance, and maintain code quality through reviews and static analysis. Use Azure DevOps for source control, work tracking, and automated deployments. Collaborate with product managers and backend engineers in an Agile sprint environment to deliver production-ready features from designs and requirements.