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Investigate and resolve complex escalated issues for cloud video security products by reproducing problems in lab, analyzing logs and network traces, collaborating with R&D/test/support/sales, testing fixes and workarounds, writing technical documentation, and occasionally visiting customer sites.

Investigate and resolve the most complex customer support cases for cloud video security products. Reproduce issues in lab environments, analyze logs and network traces, collaborate with R&D, test fixes and workarounds, write technical documentation, and communicate status to customers and internal teams.

Serve as the operational SME for deploying Motorolas Guardian Suite to emergency services customers. Capture and document requirements, gap analyses, user stories and acceptance criteria; coordinate with engineering, product, suppliers and test teams; deliver training; support go-lives and defect management; maintain customer relationships and benefits documentation to ensure successful deployments and service satisfaction.

The Senior Software Engineer will develop and maintain complex software systems, manage intricate states, optimize CI/CD pipelines, and architect robust API integrations, within a collaborative and remote work environment.

The Test Automation Engineer will ensure quality by automating tests across UI and API systems, supporting CI/CD pipelines, and aiding in performance testing.

The Senior Platform Engineer will develop and scale cloud infrastructure, manage daily operations across cloud and on-premises, implement security practices, and improve processes within a diverse and collaborative team.

The Senior Test Automation Engineer will develop and scale automated testing frameworks, focusing on quality assurance for video management solutions while utilizing performance engineering tools for load testing.

Develop and maintain frontend software for a video management system using TypeScript and modern frameworks. Implement state management, API and websocket integrations, write tested maintainable code, follow CI/CD practices, collaborate cross-team, and contribute to resilient scalable systems.

Responsible for designing, implementing and supporting networking solutions across multiple sites, maintaining firewalls, routing and security policies, troubleshooting outages and circuits, performing capacity planning and monitoring, ensuring compliance with public-sector security standards, participating in on-call rotation, and travelling to UK (and occasional international) sites.

Develop, maintain, and test software for Motorola's systems, with a focus on frontend technologies and state management. Collaborate with teams and implement best practices.