Own enterprise customer deployments from architecture through go-live and steady-state operation. Integrate the platform with identity, data, engineering systems, infrastructure, and model-serving layers across cloud, on-premises, air-gapped, GPU, and HPC environments. Partner with customer IT and security teams, troubleshoot complex incidents, create runbooks and post-mortems, and provide deployment feedback to Product. Travel within Europe and support customer operating hours.

The Technical Account Manager will drive customer success, manage accounts, deliver onboarding and demos, and align engineering solutions with customer needs.