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Own the full B2B SaaS sales cycle for mid-market IT and Security accounts, from outbound prospecting through close. Responsibilities include pipeline generation, consultative technical demos, multi-stakeholder deal management, forecasting, customer discovery, and cross-functional collaboration. The role also contributes to go-to-market playbooks, messaging, ICP definition, and sales collateral while representing the company at customer meetings and industry events.

Own the full B2B SaaS sales cycle for mid-market IT and Security accounts, from outbound prospecting through close. Build pipeline, manage complex multi-stakeholder deals, deliver technical demos, forecast accurately, and collaborate with product, marketing, engineering, and founders to refine go-to-market strategy and messaging. The role is based five days per week at the San Francisco headquarters with quarterly travel.

Own strategic enterprise sales opportunities from prospecting through expansion. Build relationships with senior IT, Security, and Operations leaders; manage complex buying committees and consultative sales cycles; deliver demos and ROI-driven business cases; collaborate with founders, product, and engineering; create enterprise sales playbooks; and represent Serval at events and customer briefings.

Own customer deployments from pilot through production, building AI agents, configuring integrations, advising AI adoption strategy, and leading migrations. Troubleshoot production code, APIs, database state, and infrastructure in customer-facing environments. Partner with Engineering, Sales, and Marketing to convert customer insights into product improvements and scalable go-to-market processes.

Own the full enterprise B2B SaaS sales cycle, from prospecting and stakeholder mapping through closing and expansion. Build relationships with senior IT, Security, and Operations leaders; manage complex buying committees; deliver demos and ROI-based business cases; and develop strategic account plans. Partner with founders, product, and engineering on roadmap priorities, enterprise delivery, pricing, and repeatable sales playbooks. Represent Serval at events and customer briefings with quarterly travel.

Own EMEA recruiting strategy and full-cycle hiring across technical, go-to-market, professional services, implementation, solutions consulting, sales engineering, and customer success roles. Build sourcing plans, candidate pipelines, interview processes, scorecards, and candidate experiences from scratch. Partner with leadership on workforce planning, assess enterprise SaaS talent, track recruiting metrics, influence employer brand, and collaborate cross-functionally to support regional expansion.

Own post-deployment customer outcomes: troubleshoot production issues, drive adoption, renewals and expansion, build scalable support tooling and automation, ship code fixes/features, run trainings and documentation to make customers self-sufficient.

The Enterprise Account Executive will lead full-cycle B2B SaaS sales, develop relationships with IT and Security leaders, and drive enterprise automation strategies.

As a Mid-Market Account Executive, you'll manage the full sales cycle, build customer relationships, and drive revenue by selling AI-driven workflow automation solutions in a fast-paced SaaS environment.

Lead full-cycle enterprise sales into IT, Security, and Operations teams. Manage complex, multi-stakeholder deals from prospecting to close and expansion, deliver demos and ROI-driven business cases, influence product roadmap with founders and engineering, create repeatable enterprise playbooks, and represent the company at events. Requires on-site presence in San Francisco and regular customer travel.