Leads and develops an engineering team responsible for a customer-facing platform, internal tooling, and portal. Owns front-end engineering, platform integration, delivery prioritization, scalability, reliability, and quality improvements. Partners with Product, Implementation, and business stakeholders to deliver customer-focused solutions, improve the sandbox-to-implementation journey, and apply AI technologies to engineering practices and platform capabilities. Also manages third-party technology partners and supports strategic projects across the UK engineering team.

Lead and develop multiple engineering teams and managers, own delivery of complex technology projects, manage third-party development partners, align stakeholders, remove blockers, and improve engineering processes. The role emphasizes people leadership, delivery, communication, strategic alignment, and developing future engineering leaders, with technical credibility and knowledge of software development, Agile methodologies, and modern engineering practices.