Own complex technical customer issues from investigation through resolution by debugging logs, APIs, databases, code, and production systems. Partner with customers, product, and engineering to identify root causes, distinguish bugs from product gaps, and drive lasting improvements. Create documentation, troubleshooting guides, internal tools, and scalable support workflows. Strong Python and SQL skills are required, while hardware, testing, measurement, and technical data experience are valued.

As a Mission Operations Engineer, you'll deploy and integrate Nominal’s technology, enhance user experiences, provide training, and resolve operational challenges while building relationships with clients.

The Software Engineer on Mission Dev will build custom applications, design data pipelines, and collaborate closely with clients to solve complex challenges. Responsibilities include direct customer engagement and contributing to team growth.