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Manage and grow a portfolio of enterprise clients, driving retention and expansion through strategic account plans, upsell/cross-sell, renewals, negotiations, and cross-functional collaboration. Track pipeline in CRM, represent customer insights internally, and stay current on market trends to identify revenue opportunities.

The Client Engagement Manager oversees post-sales delivery, aligns with client expectations, drives commercial outcomes, and identifies growth opportunities, supporting account management and client relationships.

Own full enterprise sales cycle for French market: prospecting, pipeline building, closing multi-stakeholder deals. Develop territory and account strategies, engage cross-functional decision-makers, present proposals, negotiate contracts, and collaborate with marketing, pre-sales, product, and customer success to ensure client success and forecast accurately.

Lead platform administration, compliance monitoring, and brand typography audits to ensure licensing adherence and consistent typographic application. Provide onboarding, training, technical support, policy implementation, and reporting while collaborating with account leadership to optimize platform usage and drive client satisfaction and retention.

Own and nurture strategic foundry (type design partner) relationships across EMEA. Serve as primary partner contact, drive onboarding, licensing alignment, merchandising, and partner KPIs. Advocate partner needs to product, content, legal, and marketing teams, influence inventory strategy, negotiate high-value deals, and represent Monotype at industry events. Travel across EMEA to strengthen relationships and support partner growth.