Own a portfolio of customer accounts from onboarding through daily operations. Responsibilities include managing orders, suppliers, pricing, credit decisions, freight, compliance documents, delivery and quality exceptions, and customer queries. Configure and improve AI agents, automate workflows, monitor operational metrics, investigate root causes, and implement process improvements with product and technology teams.

Close new logo B2B deals end-to-end for scaling food and consumer goods brands: run discovery, demos, build ROI cases, negotiate and close, maintain CRM pipeline and forecasts, handle objections, and feed market intelligence to improve positioning and motion.

Drive top-of-funnel growth by outbound prospecting (calls, email, LinkedIn, events) to UK food and consumer brands. Qualify opportunities via discovery calls, book meetings for Account Executives, maintain CRM accuracy, share market insights with Growth/Marketing/Product, and represent Opply at industry events.