Lead an AI-first marketing function across two B2B SaaS products: set brand and GTM strategy, run demand-generation and product marketing, build agentic AI workflows, own SEO/AI discovery and measurement, and scale a cross-functional team to deliver pipeline and ARR.

Leads Customer Success for the Flex product line, owning retention, churn, forecasting, team performance, coverage models, strategic renewals, Technical Account Management, escalations, and customer feedback. Manages distributed teams across multiple regions, improves post-sale operating models, and drives AI and automation adoption to increase productivity and scalability. Partners with senior stakeholders and customer executives while guiding the organization through leadership transition and change.