Top Tech Jobs & Startup Jobs in London
As a Copywriter at Lawhive, you will be responsible for creating engaging content to illustrate the impact of our legal platform. Your tasks will include writing for our website and emails, improving existing copy, and ensuring compliance with our tone and SEO guidelines. You will contribute to building the marketing foundations of the company and help make legal access more consumer-friendly.
The Customer Operations Associate will be the primary point of contact for customers, providing support through email, chat, and phone. Responsibilities include unblocking users, managing customer queries, and performing daily operational tasks to enhance the customer experience in a fast-paced legal tech environment.
The Customer Support Manager will lead a team, optimizing workflows and processes in Zendesk and Intercom, ensuring exceptional customer service, handling escalations, and defining procedures. The role involves scaling the team and fostering a supportive environment while focusing on continuous improvement of customer experiences.
The Executive Assistant will support the three founders by managing their calendars, organizing tasks, coordinating travel, preparing for meetings, and documenting discussions. This role aims to enhance the leadership team's efficiency by ensuring all operational tasks are effectively organized and prioritized.
The Workplace Experience Associate will be responsible for overseeing day-to-day operations, including IT support, equipment management, onboarding new employees, and coordinating company events. This multifaceted role involves collaborating closely with the Chief of Staff and ensuring a smooth hybrid working environment in the London office.
The Sales Executive at Lawhive is responsible for communicating directly with clients seeking legal services, triaging needs, and collaborating with trained staff to provide appropriate legal assistance. The role involves answering queries, identifying product improvement opportunities, and offering support through various communication channels.
The Senior Front-End Engineer will be responsible for building products and features using modern technologies, ensuring best practices in front-end development, and delivering excellent user experiences. They will work closely with a technical team to resolve issues, maintain code quality, and assist in hiring efforts while contributing to a fast-paced, AI-driven engineering culture.
The Payment Operations Associate oversees payment processing, manages client accounts, ensures compliance with regulations, improves payment processes, prepares reports, and communicates with clients. This role emphasizes attention to detail and initiative, aiming to enhance financial operations and client satisfaction.
The Senior Full-Stack Engineer will build and maintain the Lawhive platform, work on AI product initiatives, resolve technical issues, ensure high code quality, deliver user-centered designs, and assist in team hiring while ensuring fast-paced development and innovation.
The Sales Development Representative will generate leads, book meetings with lawyers and solicitors, and support the sales team. Responsibilities include prospecting through outreach, engaging prospects, and providing feedback to enhance the lawyer acquisition process.
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