The Customer Business Analyst supports client delivery by leading discovery workshops, translating business needs into requirements and user stories, designing AI-driven workflows, and analyzing product performance. The role owns test strategies, acceptance criteria, UAT, AI output validation, and continuous improvement. It requires business analysis experience, preferably in insurance, strong stakeholder management, client-facing workshop facilitation, and practical experience with AI tools, prompt engineering, and LLM limitations.

As a Senior Backend Engineer, you'll develop features using Python and various AWS services, focusing on AI-driven solutions for the insurance sector.