Own Foundant’s UK and EU marketing presence, pipeline, and audience growth. Responsibilities include building contact lists, developing sector partnerships, organizing in-person events, creating and localizing demand-generation content, managing freelance writers, growing LinkedIn reach, supporting website and search visibility, and reporting campaign performance. The role requires autonomous execution across marketing, events, partnerships, editorial, SEO, and regional market development, primarily focused on the UK with expansion into Europe.

Provides frontline technical support to EMEA clients through chat, phone, and email. Resolves tickets, troubleshoots complex issues, supports implementations, monitors service-level breaches, and coordinates escalations and warm handoffs. The role also delivers product training, documents client interactions, collaborates with global support teams, and contributes to continuous process improvement across Foundant’s client experience organization.