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Own customer commercial outcomes from onboarding through renewal and expansion. Drive product adoption, retention, net revenue retention, measurable customer value, and expansion opportunities by analyzing usage, engagement, and health data. Act as a trusted advisor to revenue leaders, inform product and go-to-market strategy, mitigate churn, and grow portfolio revenue while developing toward broader commercial leadership.

Owns commercial outcomes for strategic enterprise customers across onboarding, renewal, and expansion. The role focuses on increasing retention and net revenue retention, driving product adoption, tracking measurable customer outcomes, identifying expansion opportunities, mitigating churn, and advising senior revenue leaders. The strategist also contributes customer insights to product roadmap and go-to-market strategy while developing toward broader commercial leadership.

Own the full sales cycle for strategic IT and telecommunications accounts, building and converting enterprise pipeline, developing trusted customer relationships, and driving measurable post-sales growth. The role involves entering billion-dollar enterprises, pursuing larger strategic accounts, shaping sales playbooks, and helping build a high-impact commercial team at Planhat.

An open application opportunity inviting candidates to describe what they want to build, with the company determining a suitable role or team placement.

Own the full B2B SaaS sales cycle from prospecting through closing, managing revenue targets and building inbound and self-sourced pipeline. Engage VP and C-level executives, uncover commercial challenges, tailor sales processes, lead strategic product discussions, handle objections, develop onboarding plans, and close contracts. The role also involves exceeding quarterly targets, serving as a trusted advisor, and helping shape the team’s sales culture and playbook.