The Product Support Specialist - Institutions acts as the product expert for clients, providing technical support, guiding product use, and enhancing client engagement through training and tailored solutions.

As a Product Support Analyst, you will provide technical support for legal technology products, troubleshoot software issues, document support cases, and contribute to product testing and training, ensuring client satisfaction and collaboration with development teams.

The Enterprise Account Director will drive growth by expanding relationships within large law firms, managing enterprise sales cycles, and collaborating with internal teams to achieve sales targets.