Own product strategy for PolyAI’s runtime, inference, and data platforms. Lead decisions on model serving, self-hosted versus managed infrastructure, cost, latency, reliability, scalability, data residency, retention, and access controls. Build performance evaluation frameworks, prioritize technical roadmaps with engineering leadership, translate infrastructure constraints into business decisions, and influence engineers, data scientists, infrastructure specialists, and executives without formal authority.

Own PolyAI’s EMEA marketing strategy, budget, pipeline targets, field events, webinars, and integrated campaigns. Partner with Sales, Partnerships, Product, and global Marketing to adapt programs across regional markets, convert developer and product-led engagement into sales opportunities, and improve lead routing and attribution. Manage agencies, vendors, direct reports, and event execution while reporting on ROI, conversion, and pipeline performance to senior leadership.