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The Technical Support Specialist ensures a reliable customer experience by investigating technical issues, applying fixes, escalating when necessary, and collaborating with teams to enhance the platform.

As a Product Manager, you will lead the strategy for a new product that assesses user readiness through real-time scenarios, driving customer engagement and commercial outcomes.

The Director of Procurement will build and scale procurement functions, define sourcing strategies, lead negotiations, and improve procurement processes at Synthesia.

The role involves leading design for AI-native products at Synthesia, focusing on improving interaction patterns and enhancing user experience in AI-driven workflows.

As a Technical Support Associate, you'll provide first-line technical support, investigate issues, document solutions, and assist enterprise customers while developing your technical skills.

Own the content lifecycle and governance for enterprise video deployments. Engage with customers to translate their needs into product direction and strategies. Ensure compliance and effective workflow between content creators and IT admins while driving towards commercial success through clear metrics and continuous product improvements.

Partner with Solutions & Services to run RevOps for pilots, templates, and custom video delivery. Own reporting, tracking frameworks, automation (Zapier/Workato), Salesforce and Planhat administration, capacity planning, dashboards, and cross-team data alignment to improve delivery, conversion, and operational scalability.

As an Enterprise Customer Success Manager at Synthesia, you will build client relationships, drive user satisfaction, and coordinate onboarding processes, ensuring value from the platform.

Lead and scale the Mid-Market sales team, drive new business acquisition, establish pipeline generation practices, and foster cross-functional partnerships for expansion success.

As a Webflow Developer / Front-End Engineer, you will build and maintain Webflow pages, implement custom front-end features, support SEO tools, and collaborate with various teams to enhance the marketing website's performance.