Conduct periodic and trigger-based KYC outreach for Spanish- and English-speaking clients. Collect and track required documentation, follow up on outstanding items, coordinate with relationship managers and compliance teams, maintain communication records, support audit readiness, provide review updates, and escalate delays. The role also contributes to improving outreach processes and client experience while managing multiple reviews under tight deadlines.

Conduct end-to-end KYC periodic reviews for corporate and institutional clients, including due diligence, adverse media, PEP and sanctions checks, documentation validation, ownership-structure review, client outreach, risk assessment, and escalation of complex cases. Maintain audit-ready records, ensure compliance with AMLD, FATF and GDPR requirements, and support quality control and process improvement initiatives while collaborating with Compliance, Operations and Relationship Managers.

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