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As a Customer Success Manager at Merkle Science, you will be the primary point of contact for clients, build long-term relationships, advocate for customer requirements, ensure timely delivery of solutions, track key metrics, and enhance client satisfaction. You should have at least 4+ years of account management experience, be proficient in English, possess strong sales track record, and have excellent relationship management skills.

Establish Merkle Science as a thought leader in the US market, work with sales team on core value proposition, lead US market expansion strategy, create sales tools and content, collaborate with cross-functional teams, and manage team of designers and marketers.

Collaborate with account executives to align event marketing strategy with account plans. Plan, execute, and track all aspects of event presence globally to maximize lead generation and pipeline growth. Define marketing objectives, metrics, and conduct post-event evaluations to inform decision-making. Manage event marketing budgets, build vendor relationships, and ensure alignment with overall business strategy.