Manage and grow a portfolio of accounts as a trusted advisor, driving product adoption, renewals, upsells, onboarding/training, success plans, and cross-functional issue resolution to maximize customer value and retention.

Generate and qualify leads to build pipeline by researching and engaging prospects, scheduling product walkthroughs, maintaining CRM pipeline, and collaborating with Account Executives to convert opportunities into revenue.

Own retention and growth for a portfolio of MENA accounts by building executive relationships, driving adoption and onboarding, executing renewal and retention plans, coordinating cross-functional teams, surfacing product feedback, and ensuring customers realise value from Brandwatch solutions.