Jobs at Brown & Brown

Manage insurance claims from initial notification through settlement, ensuring timely acknowledgment, accurate system records, compliant handling, and effective client communication. Prepare claims reports and management information for renewals and review meetings, coordinate with loss adjusters and broking teams, manage complex losses, identify risk-management needs, support new business presentations, and escalate complaints, conflicts, and errors in accordance with company procedures and regulatory requirements.

Provides risk and compliance advice to underwriting and wholesale entities, monitors regulatory and policy adherence, identifies and remediates control gaps, supports regulatory change and submissions, reviews customer outcomes, advises on sanctions, delivers training, reports to governance committees, and leads compliance integration for acquisitions.

Develop and support web applications, REST APIs, insurer integrations, data feeds, and operational automation on a .NET and Azure platform. Work with Razor Pages, JavaScript, SQL Server, Azure DevOps, Git, and CI/CD pipelines. Diagnose application, integration, data, and live-service issues while contributing to secure coding, testing, monitoring, documentation, and continuous improvement. Collaborate with product, operations, QA, and engineering teams in an agile build-and-run environment.

Configure and maintain Claris FileMaker workflows, screens, data structures, documents, reports, and operational processes. Translate insurance business rules into controlled system changes, support data imports and reconciliation, investigate defects and anomalies, document decisions, and assist with live-service support. Work with operational SMEs and technology teams to deliver tested, secure, incremental improvements across insurer products, policy administration, and related workflows.

Build and maintain Azure DevOps pipelines, deployment automation, cloud infrastructure, and Infrastructure as Code. Support reliable releases across environments, embed security and quality checks, monitor service health, troubleshoot platform issues, and maintain runbooks. Work within an agile, cross-functional squad to improve automation, resilience, developer experience, and operational readiness.

Lead technical delivery within a product squad while remaining hands-on. Design, build, test, deploy, monitor, and support secure Azure-hosted services using .NET and modern web technologies. Guide technical decisions, estimation, code quality, CI/CD, testing, observability, and operational readiness. Mentor engineers, improve deployment practices, manage technical debt and risks, support incidents, and drive continuous service improvement through agile delivery and engineering metrics.

Build and support secure, reliable software within a cross-functional product squad. Responsibilities include developing front-end applications, APIs, services, and integrations; writing automated tests; participating in code reviews and CI/CD; investigating defects; monitoring services; documenting solutions; and supporting owned services through deployment and operation. The role uses React, JavaScript/TypeScript, .NET, C#, Azure, and Azure DevOps.

Scrum Master supporting two software delivery squads in an insurance technology environment. Responsibilities include facilitating Scrum ceremonies, coaching teams and stakeholders, removing impediments, managing risks and dependencies, improving delivery flow, supporting stakeholder communication, and embedding continuous improvement. The role requires strong Scrum, Kanban, lean delivery, facilitation, servant leadership, and stakeholder management skills, with a focus on helping squads become effective and self-managing.

Lead the Schemes Division for Total Landlord Insurance and Hamilton Fraser Cosmetic, overseeing commercial and operational performance, profitable growth, customer outcomes, partnerships, risk, compliance, quality, and regulatory governance. Develop divisional strategy, identify new business opportunities, represent the brands externally, improve products and processes, manage budgets, and use data and KPIs to drive performance. Lead, coach, recruit, and develop high-performing teams while supporting sustainable growth and continuous improvement.

Lead end-to-end delivery of strategic business and technology projects within the London insurance market. Responsibilities include defining scope, budgets, timelines, governance, and resources; coordinating cross-functional teams and suppliers; managing risks, dependencies, issues, and changes; reporting to senior leadership; and maintaining stakeholder relationships and project documentation. The role requires strong project delivery, planning, governance, communication, and stakeholder management skills, with occasional travel to UK sites and hybrid attendance in London.

Provide first-line Acturis functional and system support via phone and email, resolve user issues, support configuration changes and migrations, liaise with suppliers, maintain governance and documentation, and improve system use and user guidance.

Develop new commercial insurance business, build a personal client portfolio, expand introducer networks, advise clients on coverage and renewals, and achieve income and retention targets. The role involves negotiation, stakeholder management, compliance, accurate documentation, client relationship development, and collaboration with broking, claims, and management teams. Professional development and funded qualifications are provided.

Lead regional QA for retail broking, driving quality, governance, complaint and breach management. Provide leadership to local QA teams, align regional activity with national QA strategy, collaborate with compliance, analyze service data to improve customer outcomes, and report regional QA performance to senior leadership.

Manage month-end close, prepare and post GL journals, reconcile balance sheet accounts, produce P&L analysis, support regulatory returns (FCA RMAR, ONS, VAT), assist audits, maintain controls, and drive finance process improvements within an insurance environment.

Support claims financial processing, reserves, reconciliations, reinsurance recoveries, and month-end close. Produce claims finance reports, maintain controls and audit-ready records, liaise with brokers/reinsurers/TPAs, and identify process improvements.

Develop and manage High Net Worth and Ultra High Net Worth private client insurance relationships, focusing on property and associated lines. Generate new business, handle quotations, renewals, mid-term adjustments, negotiate with underwriters, maintain Acturis records, perform due diligence, assist directors on complex cases, support credit control, and meet new business/retention targets.

Lead quality engineering within cross-functional squads: define and execute test strategies, introduce modern testing tools, drive automation, performance, security and accessibility testing, monitor quality metrics, support CI/CD, mentor engineers, and establish dashboards to drive continuous improvement.

Provide Acturis implementation, training and consultancy to Partner Brokers; troubleshoot platform and broking/accounting issues; build reports/templates; manage projects, deliver go-lives, promote Hedron services, and maintain strong broker relationships while ensuring regulatory compliance.